Questions & Complaints

The Aid by Trade Foundation and its The Good Cashmere Standard initiative welcome feedback, questions, and complaints related to our activities from all stakeholders as this helps to continuously improve our efforts to improve and optimize the production of sustainable cashmere.

Questions and Feedback

If you have general questions, we invite you to browse our website or to use our general contact form, which can be found here.
If you have questions, feedback, or suggestions about The Good Cashmere Standard, their interpretation or application, or our verification requirements, please email standards@abt-foundation.org.


If you have a concern, problem, claim, or an allegation of misconduct (perceived or actual) related to the Aid by Trade Foundation, The Good Cashmere Standard, you can submit it to AbTF. We process complaints in accordance with the GCS Complaints Procedure.

    Online Complaints Form

    Please consult our complaints procedure before you fill out the online form below.

    Accepted file types: jpeg, png, doc, docx, pdf
    Max file size: 10MB

    Get in touch with us
    E-mail address: gcs@abt-foundation.org Telephone: 040 – 25 76 755 – 0